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Frequently Asked Questions
Q1: Can the size and color of the plush doll be customized?
A1: Yes, absolutely. We support fully customized size (with standard sizes of 20cm, 30cm, and 40cm or any custom requests) and colors to match your design requirements.
Q2: What kind of filling and outer materials do you use?
A2: Our plush dolls are filled with premium 100% PP cotton and made of crystal super-soft cotton fabric, ensuring a comfortable, soft touch that is safe for children.
Q3: Do your plush toys comply with safety certifications?
A3: Yes, our products meet rigorous international standards and hold certifications including CE, EN71, ASTM, CPSIA, and REACH, making them suitable for all age groups.
Q4: Do you offer free sample production?
A4: Yes, we provide free-of-charge sample production according to your specifications and design drawings to ensure the product matches your expectations before bulk order.
Q5: What is your standard packaging for transport?
A5: We standardly package the items in OPP bags, but customized retail or bulk packaging options are also available depending on your market needs.
Q6: What is your production capacity for large orders?
A6: With our machine production line, our production capacity reaches up to 10,000,000 units, allowing us to support bulk orders efficiently with quick turnaround times.