Are you a factory or a trading company?
We have our own factory. Therefore, we offer competitive prices compared to other trading companies. We have manufactured plush toys for years, ensuring reliable quality and exceptional service.
Can we buy the products displayed on your website?
Sorry, we do not offer sample sales for these designs as they are owned by our clients and protected by patents.
Are your plush toys safe?
Yes, our products are certified by SGS and BV, meeting EN-71, ROHS, and ASTM standards. They are eco-friendly, lead-free, and phthalate-free.
Can we custom make the same products as those on your website?
The product photos on our website are for reference only. For customization, we can manufacture plush toys based on your sketch, drawing, image, or artwork.
How much is the sample fee, and how long does it take to make samples?
The sample cost ranges from USD 100 to 300 (for sizes under 70 cm using standard soft materials; electronic functions or custom accessories require a detailed quote). Standard designs take about 5-8 working days, and each revision takes about 3-5 days.
How is the cargo delivered?
We offer door-to-door delivery services. We manage all shipping logistics and communications to ensure your order arrives safely. Options include Airship (3-15 days depending on rates) and Ocean Ship (typically 25-35 days from factory pickup to destination port, plus 7-14 days for customs clearance and inland transportation).