Frequently Asked Questions
Q1 Are you a manufacturer or a trade company?
We are a trade company, but we have our own packing factory to control the quality.
Q2 What is the standard order process?
- Inquiry: Provide us all clear requirements (total quantity and package details).
- Quotation: Official quotation form with all clear specifications from our professional team.
- Making Sample: Confirm all quotation details and the final sample.
- Production: Mass production.
- Shipping: By express, by sea, or by air.
Q3 What are the payment terms for orders?
Our payment terms require a T/T 30% deposit before production, and the remaining 70% balance against the copy of the Bill of Lading (BL).
Q4 If we do not have a shipping forwarder in China, could you arrange this for us?
Yes, we can offer you the best shipping line options to ensure you receive your goods timely and at the best price.
Q5 Why should we choose your products and services?
We offer the following key advantages:
- Fabulous original design ability.
- Remarkable factory production quality control ability.
- Amazing sample order production ability.
- Moderate pricing.
- Prompt after-service response.
Q6 What are the recommended age groups and themes for these DIY toys?
These DIY kits feature Animals & Nature, Music, and Cartoon themes, and are recommended for children in the age groups of 4-6 years, 7-12 years, and 12+ years.
STTY Toys
