A: We can support purchases of one or more products for RTS (Ready to Ship) items, and a minimum of 500pcs for custom orders.
Q: Can I get a sample before placing a purchase order?
A: Yes, we offer samples for most products. Just provide your address, and we will quote the shipping and sample cost for you. Samples are typically received within seven business days (depending on your address). The sample fee is usually refundable if you decide to place a bulk order later.
Q: What’s the lead time?
A: It usually takes 20-45 days for the factory to manufacture the product; however, lead time varies depending on the order quantity and time of purchasing.
Q: Is the material eco-friendly?
A: Yes, all products are manufactured and printed utilizing strictly eco-friendly materials.
Q: How do you control product quality?
A: We operate a robust testing process utilizing professional equipment including 2 sets of needle detectors, tension meters, and torsion testers to ensure all items meet strict safety standards.
Q: What is your production capacity?
A: With a 3000 square meter factory space and advanced equipment, our production capacity reaches up to 1,000,000 pieces per month to ensure timely delivery.
STTY Toys
